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The travel and tourism industry is a vast group of business with one goal in common. Hospitality industry providers have begun focusing greater attention on increasing their revenue, minimizing costs, and maximizing profit levels, without affecting the quality of service they can provide, relative to the cost of providing those services. Doing so means understanding and anticipating what the customer needs and then knowing how to meet and exceed those needs. Displaying powerpoint presentation on chapter 2 service characteristics of hospitality and available to view or download. Ppt overview of hospitality industry powerpoint presentation, free.
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Daniela popova, phd autumn, 2012 defining the hospitality the hospitality field, by definition, is a service industry. Hospitality ppt by himanshu authorstream presentation. Free for commercial use no attribution required high quality images. The template contains 16 slides to elaborate on the hotel business agenda. Adopting an approach with insights from all areas of hospitality, guest service in the hospitality industry explores the intricacies of quality guest service with solid and proven concepts across the. Powerpoint presentation download only for introduction to hospitality management. And also helped us a lot in doing this presentation 3 11. Front desk first impressions american hotel and lodging educational institute the 25 greatest unprofessional front desk sins committed by hotel front desk associate as compiled from a survey of front office managers. Marketing for hospitality and tourism 7th edition free. Sunny for the great support he has given through his training sessions. Hospitality powerpoint templates w hospitalitythemed. Oct 18, 2011 my presentation on hospitality management. The hotel business powerpoint template is a fullfledged hospitality business presentation. Powerpoint presentation download only for introduction to.
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